Deny Defend Depose

On the banality of evil...

Deny Defend Depose

Modern Evil

Within a few hours of my father being discharged from the hospital, my mother got an email telling her that none of the costs were covered by his Medicare Advantage insurance. No person reviewed the file. It was an automated message from an AI bot that assessed the case and denied claims for payment. My mother, in her early 80s, was frantic.